1

Create an Account & Verify Identity

Register on Deelen and complete your profile.

Identity verification is recommended to build trust with renters.

Create an Account & Verify Identity
2

List Your Item

Upload high-quality pictures, write a detailed description, set the daily/weekly/monthly rental price, and define a security deposit if required.

List Your Item
3

Receive Rental Requests

When someone is interested in your item, they will send a rental request with the desired rental period.

Receive Rental Requests
4

Approve the Request

Review the renter’s profile, ratings, and past reviews. Accept or decline the request based on their history and reliability.

Approve the Request
5

Secure Payment

Once accepted, the renter makes a secure payment through Deelen. The platform holds the funds until the rental period is successfully completed.

Secure Payment
6

Meet & Handover

Coordinate a convenient time and place to hand over the item. To start a rental, meet the renter to hand over your item. Take pictures together to show the item’s condition. Then, you’ll both enter a special code on your phones. This makes sure you’re giving your item to the right person, and keeps things safe!

Meet & Handover
7

Item Return & Confirmation

After the rental, meet the renter to get your item back. Take photos together, and both enter a code for a safe return!

Item Return & Confirmation
8

Receive Payment

If no issues are reported, Deelen releases the payment to your account. If a deposit was required, it is refunded to the renter unless damage is reported.

Receive Payment
9

Rate & Review

Leave a review about the renter’s responsibility and punctuality to help maintain a trusted community.

Rate & Review
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